GUIDES

Practical guides to online booking

Short guides for small businesses: how to start taking bookings online, reduce no-shows and get bookings from Google and social media.

Online booking: get started in five steps

A practical guide for small business owners setting up online booking: services, availability, booking questions, messages and sharing your booking link.

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How to reduce no-shows and late cancellations

Ways for businesses that take bookings to reduce no-shows: reminders, easy rescheduling, a clear cancellation policy and prepayment.

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Add your booking link to Google Business Profile, Instagram and Facebook

How to add your booking link to your Google Business Profile, your Instagram profile and your Facebook Page button.

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A cancellation policy for your bookings: what to decide

What business owners should decide about their cancellation policy: the cancellation deadline, what happens after a late cancellation, rescheduling and telling customers about the terms.

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